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Personal Data Policy 

General 

This policy on the treating of personal data information ( hereafter “ Personal data policy) describes how Plusshop collect and treat personal information on you. 

The personal data policy apply on all the personal data that you give us, including when contacting customer services via our website, www.Plusshop.co.uk

The personal data policy contains information on, what personal information that is collected and what your legal rights are. 

 

Plusshop are responsable for the personal data collected and the treatment herof that we have recieved on you. Our contact information is: 

Plus Global Aps “Plusshop” 

CVR-nr (company registration number) 36734701 

Lyngvej 1 

9000 Aalborg 

Denmark 

Tlf: 0045 71992463 

E-Mail: contact@plusshop.co.uk

 

 

What personal information do we treat? 

At Plusshop we collect and treat the following information, when you visit our website 

 

- Your IP adress 

- Which browser you use 

 

Your behaviour on the website, what search terms you use, and what products you place in your basket. 

At Plusshop we collect and treat the following information, when you purchase a product from our website:  

 

- Name 

- Address (both payment address and delivery address 

- Telephone number and e-mail address  

- Customer ID 

- Information of what product you have purchased 

 

You have also the possibility of giving your accept to receive marketing material via e-mail, also in the form of news letters and special offers. We will in this instance collect and treat your e-mail address. 

 

The purpose of and legal basis for the treating of your personal information

The purpose of collecting and treating information in connection with visits on our website is: To optimize your experience as a customer on our website, an to ensure the correct layout of our website and to make targeted and relevant marketing. The collecting and treatment is done therefore so as we can take care of our legitimate interests with regards to the data protection scheme according to article 6 paragraf f. 

The purpose of collecting and the treatment of information in connection with purchasing from our website is: that we can thereby fulfill the the agreement that we have accepted when purchasing a product, i forhold to the data protection regulation article 6 paragraf b. Also we are in regards to accounting laws subject to obligation to preserve your personal data.

If you have agreed to receive marketing material via e-mail, treatment basis data protection regulation article 6 paragraf a. Your accept to receive marketing material via e-mail can be at all times withdrawn by using the link at the bottom of the newsletter.

 

The recipient of your personal information

In some cases your information is passed on to a 3rd party. This can overall be split into:

 

- Affiliated companies

- Cooperating partners such as- data processors, that treat data for us

- External suppliers- Such as: delivery companies when a product is delivered to you

- Public authorities. Public authorities such as: Inland Revenue, who have according to currant laws right to receive certain information

 

Your information is not passed on to cooperating companies or external  suppliers from outside the EU/EEA. If a cooperating company or external supplier is placed outside the EU/EEA we ensure that the treatment of your information is under the same protection that is required within the EU/EEA.

 

Storage of your personal information

Plusshop has a very high principle in the protection of your personal information, so we have taken a series of technical and organisation actions to ensure the protection of your personal information is not misused or is lost.

Information that is collected and treated when visiting our website is stored for 30 days

We keep as normal procedure your personal information for a period of 5 years + the currant year after a purchase because of our liability with regards to the bookkeeping law.

The information can in some cases be kept for a longer period. if it is necessary to observe / establish legal commitments or to enforce our agreements. We will when keeping for a longer period ensure ourselves of the importance of information in relation to the category of information when we determine how long your information will be kept.

Personal information, that is treated on the basis of your acceptance, will as a starting point be deleted, when you withdraw your acceptance, unless there is a different treatment basis for the treatment of personal information.

 

Cookies

Our website use "cookies" which is a text file, that kept on your computer, mobilephone and suchlike, with the purpose of recognizing it, remember settings, perform statistics and target advertisements. Cookies cannot contain harmful codes such as a virus. 

It is possible to delete or block cookies. See the guide on https://kb.iu.edu/d/ajfi

If you delete or block cookies then advertisements will be less relevant for you and appear more often. You can also risk that the website does not work optimally, also that there is content you cannot access.

 

Your rights

You have, due to the data protection scheme, a amount of rights with regards to our treatment of information on you. The rights are as follows:

 

- Right of access- You have the right of access to the information that we treat in regards to yourself, and an amount of further information

- Right of correction- You have the right to receive misinformation on you corrected

- Right of deletion- I certain circumstances you have the right to have information on you deleted, within the time frame for our ordinary general deletion occur

- Right to limiting of treatment- You have in certain circumstances the right to have the treatment of your information limited. If you have the right to have the treatment limited, can vi in the future only treat information - except from keeping- with your acceptance, or with regards to a demand can be determined, claimed or defended, or to protect a person or of important interest to society. 

- Right of protest- You have in certain circumstances the right to protest against ours or legal treatment of your personal information. You can also protest against the treating of your information for direct marketing. 

- Right to transmit information (data portability) - You have in certain circumstances the right to receive your personal information in a structured, ordinary used and machine readable format and to have transferred these personal informations from one data responsable to another without obstruction.

 

You can read more about your rights in The Information Commissioner's Office guidance on the data subjects rights, that you will find on www.ico.org.uk

To exercise your rights you can contact our customer services. Every inquiry will be answered soon as is possible and as far as possible within 30 days from when we receive the inquiry

In connection with an inquiry, we would ask you to confirm your identity or give us further information. We have to demand this to ensure it is yourself that has access to your personal information and thereby it cannot be given to any other than yourself.

 

Complaints

You have the right to complain over our treatment of your information if you are unsatisfied with the treatment. Complaints must be sent to:

 

The Information Commissioners Office

Information Commissioner's Office Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Telephone: 0303 123 1113 "local rate" or 01625 545 745

Website: www.ico.org.uk

 

Changes in the personal data policy

Plusshop have at all times the right to make changes to this personal data policy. If at any time there are changes made to this personal data policy, you will be notified when next visiting our website, www.Plusshop.co.uk 

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