Subscription policy

Membership

To shop at Plusshop at member prices, it is a condition that the customer signs up for a membership on subscription terms.
The customer must be at least 18 years old.
Only one membership per customer can be created. Businesses cannot create a membership.
The customer is responsible for ensuring that their account information is up-to-date and correct.
The first time a customer shops at Plusshop at member prices, they will have a membership added to their shopping cart. The membership fee is €9.95 including VAT per month and will be charged to the customer's credit card every month. The membership fee is not charged for the first 30 days, as this period is free, and the customer can also utilize the right of withdrawal during this free period. The first charge of the membership fee to the customer's credit card occurs 30 days after the customer has created their account. (Note! The first charge is made at the same time of day as when you signed up for the membership).

Cancellation and Contract Period

If the customer wishes to terminate their membership, this can be done immediately effective at the end of the paid membership period at the time of termination.
Termination must be done in writing to support@plusshop.com, with "termination" noted in the subject line. Termination can also be done through the customer's account under "My Account" and then under "My Membership". Use the "Terminate Membership" function. Upon termination, the customer's account becomes inactive when the paid period expires, unless the customer terminates during the free period, in which case the customer's account becomes inactive immediately after the termination is received by Plusshop. The customer cannot claim a full or partial refund of the membership fee.
Upon the first purchase, you will receive a receipt in the form of an order confirmation with information about your membership. This email will contain a link to create a password for your user account. After this, you will be able to find receipts under 'My Account' when you log in to your profile. You can terminate your membership at any time. Please note that if you terminate your membership during the free period, you cannot start a new free period but will be charged the subscription fee from the new registration date.
If you have forgotten your password, you can conveniently request a new one by using 'Forgot Password' which can be found in conjunction with the login function. If, contrary to expectations, a new password is not automatically sent to your email, you can contact support@plusshop.com.

Right of Withdrawal - Membership

In accordance with applicable law, there is a 14-day right of withdrawal on your membership, but we have extended this right of withdrawal to apply for 30 days. The right of withdrawal expires 30 days after the day you receive your last item in the order. You can send an email to support@Plusshop.com if you wish to exercise your right of withdrawal. Please note that by terminating your membership within the 30 days, you will also terminate your free period, meaning that upon a new purchase, you will start a regular membership at Plusshop.

Breach of Contract
In the event that a member breaches their agreement with Plusshop, Plusshop reserves the right to exclude the customer.
Breach of contract includes, but is not limited to, instances where the customer creates multiple profiles. Plusshop is entitled to pursue a claim for damages in case of customer breach. If a customer has created multiple memberships, Plusshop is entitled to charge the membership fee per profile, regardless of whether the individual membership is within the free period or has been terminated during the free period.
The customer is not entitled to receive any refunds for membership payments, either in full or in part.