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Privacy Policy
General
This policy on the processing of personal data (hereinafter "Privacy Policy") describes how Plus Global ApS collects and processes personal data about you.
The Privacy Policy applies to the personal data that you provide to us, including when contacting customer service, or that we collect via our website, https://plusshop.com/.
The Privacy Policy contains information about what personal data is collected and what rights you have.
Plus Global ApS is the data controller for the processing of the personal data that we have received about you. Our contact information is:
Plus Global ApS
VAT no.: 36734701
Lyngvej 1
9000 Aalborg
Email: support@plusshop.com
What personal data do we process?
At Plus Global ApS, we collect and process the following information when you visit our website:
- Your IP address.
- Which browser you use.
- Your behavior on the website, including which search terms you use on our website and which products are placed in the shopping cart.
At Plus Global ApS, we collect and process the following information when you register as a member or make purchases on our website:
- Name.
- Address (both billing and shipping).
- Phone number and email address.
- Customer ID.
- Information about the products you have purchased.
Additionally, you have the option to give consent to receive marketing material via email, including newsletters and specific offers. In this context, we will collect and process your email address.
Purposes and legal basis for the processing of your personal data
The purpose of collecting and processing information in connection with visits to our website is to optimize your user experience on the website, including ensuring the correct setup of the website and conducting targeted and relevant marketing. The collection and processing are therefore carried out to pursue our legitimate interests.
The purpose of collecting and processing information in connection with membership registration and purchases on our website is to fulfill the agreement that we have entered into regarding membership registration or purchase of a product. Furthermore, we are required by the Bookkeeping Act to retain your personal data.
Your consent to receive marketing material via email can be withdrawn at any time by using the link at the bottom of the newsletter.
Recipients of your personal data
In some cases, your personal data is disclosed to third parties. This can generally be divided into:
- Group companies.
- Business partners – These are, for example, data processors who process data on our behalf.
- External suppliers – These are, for example, freight carriers when a product needs to be delivered to you.
- Public authorities – Public authorities, including the Tax Authority, have the right, according to applicable law, to access certain information.
As a general rule, your information is not disclosed to business partners or external suppliers outside the EU/EEA. If a business partner or external supplier is located outside the EU/EEA, we ensure that the processing is subject to the same protection as within the EU/EEA.
Retention of your personal data
Plus Global ApS places great importance on protecting your personal data, and therefore, a number of technical and organizational measures have been taken to prevent your personal data from being misused or lost.
Information collected and processed during visits to our website is stored for 30 days.
As a general rule, we retain your personal data for a period of 5 years + ongoing years after a purchase of goods due to our obligations under the Bookkeeping Act. For membership, your information is retained for the entire membership period and for a period of 5 years + ongoing years after the termination of membership.
However, information may be retained longer in some cases if necessary to comply/determine legal obligations or enforce our agreements. In cases of longer retention, we consider the importance of the information relative to the category of information when determining how long your information will be retained.
Personal data processed based on your consent will be deleted, as a general rule, when you withdraw your consent unless there is another legal basis for the processing of personal data.
Your Rights
Under the General Data Protection Regulation (GDPR), you have several rights regarding our processing of information about you. These rights include:
- Right of access – You have the right to access the information that we process about you, as well as additional information.
- Right to rectification – You have the right to have incorrect information about yourself corrected.
- Right to erasure – In certain cases, you have the right to have information about yourself deleted before the time of our regular general deletion occurs.
- Right to restriction of processing – In certain cases, you have the right to have the processing of your personal data restricted. If you have the right to restrict processing, we may only process the information – apart from storage – with your consent or for the purpose of establishing, exercising, or defending legal claims, or to protect a person or important public interests.
- Right to object – In certain cases, you have the right to object to our or lawful processing of your personal data. You can also object to the processing of your information for direct marketing purposes.
- Right to data portability – In certain cases, you have the right to receive your personal data in a structured, commonly used, and machine-readable format and to have this personal data transferred from one data controller to another without hindrance.
To exercise your rights, you can contact our customer service at contact@plusshop.com. Any inquiry will be responded to as soon as possible and, if possible, no later than 30 days from the inquiry.
In connection with a request, we will ask you to confirm your identity or provide additional information. We require this to ensure that only you have access to your personal data and that they are not disclosed to someone claiming to be you.
Complaint to the Danish Data Protection Agency
If you are dissatisfied with our processing of your information, you have the option to lodge a complaint with:
Danish Data Protection Agency
Borgergade 28, 5
1300 Copenhagen K
Changes to the Privacy Policy
Plus Global ApS is entitled to make changes to this privacy policy at any time. If changes are made to the privacy policy, you will be informed about this during your next visit to our website, https://plusshop.com/.
This policy was last amended on April 25, 2024.
This policy on the processing of personal data (hereinafter "Privacy Policy") describes how Plus Global ApS collects and processes personal data about you.
The Privacy Policy applies to the personal data that you provide to us, including when contacting customer service, or that we collect via our website, https://plusshop.com/.
The Privacy Policy contains information about what personal data is collected and what rights you have.
Plus Global ApS is the data controller for the processing of the personal data that we have received about you. Our contact information is:
Plus Global ApS
VAT no.: 36734701
Lyngvej 1
9000 Aalborg
Email: support@plusshop.com
What personal data do we process?
At Plus Global ApS, we collect and process the following information when you visit our website:
- Your IP address.
- Which browser you use.
- Your behavior on the website, including which search terms you use on our website and which products are placed in the shopping cart.
At Plus Global ApS, we collect and process the following information when you register as a member or make purchases on our website:
- Name.
- Address (both billing and shipping).
- Phone number and email address.
- Customer ID.
- Information about the products you have purchased.
Additionally, you have the option to give consent to receive marketing material via email, including newsletters and specific offers. In this context, we will collect and process your email address.
Purposes and legal basis for the processing of your personal data
The purpose of collecting and processing information in connection with visits to our website is to optimize your user experience on the website, including ensuring the correct setup of the website and conducting targeted and relevant marketing. The collection and processing are therefore carried out to pursue our legitimate interests.
The purpose of collecting and processing information in connection with membership registration and purchases on our website is to fulfill the agreement that we have entered into regarding membership registration or purchase of a product. Furthermore, we are required by the Bookkeeping Act to retain your personal data.
Your consent to receive marketing material via email can be withdrawn at any time by using the link at the bottom of the newsletter.
Recipients of your personal data
In some cases, your personal data is disclosed to third parties. This can generally be divided into:
- Group companies.
- Business partners – These are, for example, data processors who process data on our behalf.
- External suppliers – These are, for example, freight carriers when a product needs to be delivered to you.
- Public authorities – Public authorities, including the Tax Authority, have the right, according to applicable law, to access certain information.
As a general rule, your information is not disclosed to business partners or external suppliers outside the EU/EEA. If a business partner or external supplier is located outside the EU/EEA, we ensure that the processing is subject to the same protection as within the EU/EEA.
Retention of your personal data
Plus Global ApS places great importance on protecting your personal data, and therefore, a number of technical and organizational measures have been taken to prevent your personal data from being misused or lost.
Information collected and processed during visits to our website is stored for 30 days.
As a general rule, we retain your personal data for a period of 5 years + ongoing years after a purchase of goods due to our obligations under the Bookkeeping Act. For membership, your information is retained for the entire membership period and for a period of 5 years + ongoing years after the termination of membership.
However, information may be retained longer in some cases if necessary to comply/determine legal obligations or enforce our agreements. In cases of longer retention, we consider the importance of the information relative to the category of information when determining how long your information will be retained.
Personal data processed based on your consent will be deleted, as a general rule, when you withdraw your consent unless there is another legal basis for the processing of personal data.
Your Rights
Under the General Data Protection Regulation (GDPR), you have several rights regarding our processing of information about you. These rights include:
- Right of access – You have the right to access the information that we process about you, as well as additional information.
- Right to rectification – You have the right to have incorrect information about yourself corrected.
- Right to erasure – In certain cases, you have the right to have information about yourself deleted before the time of our regular general deletion occurs.
- Right to restriction of processing – In certain cases, you have the right to have the processing of your personal data restricted. If you have the right to restrict processing, we may only process the information – apart from storage – with your consent or for the purpose of establishing, exercising, or defending legal claims, or to protect a person or important public interests.
- Right to object – In certain cases, you have the right to object to our or lawful processing of your personal data. You can also object to the processing of your information for direct marketing purposes.
- Right to data portability – In certain cases, you have the right to receive your personal data in a structured, commonly used, and machine-readable format and to have this personal data transferred from one data controller to another without hindrance.
To exercise your rights, you can contact our customer service at contact@plusshop.com. Any inquiry will be responded to as soon as possible and, if possible, no later than 30 days from the inquiry.
In connection with a request, we will ask you to confirm your identity or provide additional information. We require this to ensure that only you have access to your personal data and that they are not disclosed to someone claiming to be you.
Complaint to the Danish Data Protection Agency
If you are dissatisfied with our processing of your information, you have the option to lodge a complaint with:
Danish Data Protection Agency
Borgergade 28, 5
1300 Copenhagen K
Changes to the Privacy Policy
Plus Global ApS is entitled to make changes to this privacy policy at any time. If changes are made to the privacy policy, you will be informed about this during your next visit to our website, https://plusshop.com/.
This policy was last amended on April 25, 2024.
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